Industry Overhaul: The Next Great Disruptions
Entire industries could be transformed or wiped out. Ride-hailing disrupted the taxi industry, rendering London’s legendary ‘The Knowledge’ test largely irrelevant—a rigorous exam requiring drivers to memorize 25,000 streets and thousands of landmarks within a six-mile radius of Charing Cross. However, with the next evolution of the algorithms enabling Uber, Grab, and Lyft to disrupt transportation, the necessity for such extensive memorization has diminished, fundamentally changing the taxi industry.
Historically, steam power didn’t just mean steam-powered horses, and electricity didn’t just mean electric boilers. Economists Ajay Agrawal, Avi Goldfarb, and Joshua Gans argue that AI will bring similarly sweeping changes, far beyond today’s “point solutions.
”For instance, Amazon could move from a “purchase-then-ship” model to “ship-then-return” using AI-driven predictive shipping. Though Amazon holds a patent for “anticipatory shipping,” such radical changes have yet to be implemented. When they do, they could revolutionize supply chains and eliminate delivery roles, with drones and autonomous vehicles replacing human couriers.